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SpiceCubed Catering
Catering FAQ's

What is the minimum order amount?

What is the delivery area and fees?

What does the delivery include?

Do you sell beer and wine?

What kind of disposables do you include with the order?

Can I pick up my order?

Do I have to pay a deposit?  How much?

When do you need the final guest count?

Can I cancel my event?

What types of payment do you accept?

Do you charge tax?


What is the minimum order amount?
We require a $200 minimum food and beverage total for all orders.  Bill will be brought up to that amount if minimum is not reached.


What is the delivery area and fees?
Our delivery fee is $50.00.  This fee is added to every Off-Premise event and Includes delivery and setup of your food within the Triangle area.  Unless there is staffing, we will return at a specified time to pick up our equipment.
Additional delivery fees may apply depending on your distance from our location and will be discussed at time of booking.


What does the delivery include?
The menus include
disposables, food & beverage tablecloths and chafers & food displays.  We will drop off and set up your order about 1 hour before service, then return at a scheduled time to pick up our equipment.  If you need staff to watch over the food and pick up after the guests, staffing information can be found here.


Do you sell beer and wine?
We do not sell alcohol at this time, however we can provide bartenders to serve your alcohol at $20/hour.


What kind of disposables do you include with the order?
All food orders include heavyweight silver looking plastic utensils, heavy black foam plates and paper napkins.  Beverages include clear plastic cups for cold items and premium foam cups for hot beverages.


Can I pick up my order?
You may pick up your order by arranging a time with our catering manager.  We will not charge a delivery fee and everything will be packed in disposable pans and platters, with reheating instructions if necessary.


Do I have to pay a deposit?  How much?
We require 10% of the food and beverage total as a non-refundable deposit in order to start our booking process.


When do you need the final guest count?
A final guarantee for food and beverage Event must be given at least seventy-two (72) hours prior to the Event. Guarantees for Monday, Tuesday, and Wednesday Events must be received by the preceding Friday at 12Noon. It is the client’s responsibility to communicate the guarantee number to the Catering Department. If we do not receive a final guarantee, you will be billed for the contracted number of guests as stated on your Banquet Event Contract. The guaranteed number of guests may increase, but cannot decrease from the 72 hour guarantee.
 
In the event that the food and beverage revenue is reduced in excess of fifteen-percent (15%), your organization is responsible for eighty-five percent (85%) of the total estimated revenue as stated on the signed contract.
 


Can I cancel my event?
SpiceCubed Catering needs to protect itself from losses due to short-term cancellation, and the difficulty in re-booking upon Short-Term Cancellations. For this reason, all cancellations will be charged a 10% booking deposit fee, (in addition to the cancellation charges below) and all cancellations must be made in writing or Event will be charged in full. The parties agree that cancellations made within 60 days of the scheduled Event are subject to the charges as follows:

  60-31 Days prior to Event                           50% of the Total Approximate Cost for this Event 

  30-8 Days prior to Event                           75% of the Total Approximate Cost for this Event

 

  7 Days or less                            100% of the Total Approximate Cost for this Event

 



What types of payment do you accept?
We accept Visa, Mastercard, Discover and Diners Club cards.  Checks may be payable to "SpiceCubed".

 


Do you charge tax?

All food and beverage sales are subject to a 7.75% NC sales tax.

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